On Steam and It Not Working

[danieldwilliam]

Sparked by a mention on LJ I am keen to purchase Crusader Kings II.  I don’t play many computer games but I do like to have long running strategy game to lose myself in when MLW is out.  I’m currently playing variant of Civilisation, or as MLW calls it My Funny Little Game.

I thought I would experiment with Steam. It’s time to join the 21^st century, delivery would be quicker and they had a sale on.

So far it’s not working.

I can download the Steam client and then the game but I can’t get it to work. I get a Start to Play screen that looks like it is from the game but when I click on it I get either nothing or an error message.

I’ve tried un-installing then re-installing both the client and game.

The error message tells me the computer can’t find a .dll file.  The name of which is a series of letters and numbers (but which I have written down.)

I’m feeling more than a bit baffled and worried that I might have to resign my membership of the 21^st Century.

Also, from a customer point of view, less than delighted.

Next stop Steam Customer Support.

Comments

[andrewducker]

If you are having no luck then let me know and I'll do what I can to help. Feeel free to email me the details (or comment with them here).

[danieldwilliam.livejournal.com]

Cheers - very kind of you.

I’ll give their customer support a whirl and if I don’t understand the answer I’ll take you up on your kind offer.